Certificate Manager Tips & Tricks

Client-to-CM connection problem

Problem description:

  1. Start a client (AWB,CC or RA)
  2. select server to connect to
  3. enter the officer PIN

After a few seconds the client terminates with message below :

-----------------------------------------------
Explanation:

 The Certificate Controller could not be started.
There was a problem with the /installation C:\Programme\Nexus\Certificate Manager\Clients com.id2tech.cm.rc.Rrc 

Stack:

 java.lang.NullPointerException

 at se.nexus.cm.hash.SignatureAlgorithms.<init>(Unknown Source)
 at com.id2tech.cm.entity.CertProcedure.listAllSignatureAlgorithms(Unknown Source)
 at com.id2tech.cm.client.ClientApp.setConnection(Unknown Source)
 at com.id2tech.cm.client.ClientApp.selectLatestConnection(Unknown Source)
 at com.id2tech.cm.rc.Rrc.start(Unknown Source)
 at com.id2tech.cm.client.ClientLauncher.start(Unknown Source)
 at com.id2tech.cm.client.ClientLauncher.run(Unknown Source)
 at com.id2tech.cm.client.ClientLauncher.main(Unknown Source)

-----------------------------------------------

Solution:

The reason is that the parameter CM.HostName in cm.conf is wrongly set. It should represent the FQDN according to the entry in the DNS server!